Solutions & Services

Change management, training

Change management, training and assisted operations

We ensure that we assist our customers in identifying the areas of their business that will be affected by the adoption of new solutions and technology. We will plan and implement the processes required to roll out new systems and provide training of all resources that will be impacted by these changes.

Gear Rail extends training to include onsite-assisted operations. These managed services include specialist supervision of our customers’ teams that have been trained to manage the operational control centres, train scheduling, planning tools and KPI management systems supplied and commissioned by Gear Rail. This approach allows the client to safely and gradually adapt to their new rail systems and environment until full operational autonomy is achieved.

These are critical requirements for ensuring safe and effective rail operations.